### Shipping Policy Thank you for choosing our store. Please read the following shipping information carefully: 1. **Processing Time** Orders are typically processed within 1-2 business days (Monday-Friday, excluding weekends and public holidays). You will receive a confirmation email/WhatsApp message once your order has been shipped. 2. **Shipping Methods & Delivery Time** - Standard Shipping: 3-7 business days (West Malaysia) / 7-14 business days (East Malaysia) All orders are shipped via reputable local couriers. Tracking information will be provided once the order is dispatched. 3. **Shipping Fees** - Standard shipping fee is RM 5.00 for orders below RM 50. - Free standard shipping is available for orders RM 50 and above. Shipping fees are non-refundable unless there is an error on our part. 4. **Delivery Address** Please ensure your shipping address is complete and accurate, including full name, contact number, and detailed address. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer. 5. **Order Tracking** You can track your order using the tracking number provided in your shipping confirmation. If you have not received a tracking number within 3 business days, please contact us via WhatsApp. 6. **Delayed or Lost Packages** If your package is delayed or lost, please contact us immediately. We will work with the courier to resolve the issue. In the event of a confirmed lost package, we will offer a replacement or full refund at our discretion. 7. **Customs & Import Fees** For orders shipped within Malaysia, no additional customs or import fees apply. You are responsible for any additional fees if the order is shipped to other countries. If you have any questions about shipping, please contact our customer service via WhatsApp or email.